BACK OFFICE SUPPORT
Experience significant cost savings and increased productivity through our customized back office solutions. Seven Seven simplifies processes and ensures high standards of performance ensuring a global-ready service operations. We implement a ready-to-scale ramp-up plan for skilled resources that can be adjusted accordingly based on your actual requirements.
MARKET
DATA
MANAGEMENT
DATA EXTRACTION
DATA VALIDATION
DATA ANALYSIS
DATA CLEANSING
DATA CONVERSION
DATA MAPPING
PRODUCT MANAGEMENT ANALYSIS
Actual performance vs.the forecasted sales
CORPORATE ACTIONS
Dividends, Rights Issue, Capital Changes, Mergers, Acquisitions, etc.
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PRICING VS KEY COMPETITION
Analysis of product pricing that affects the sales volume
REAL-TIME PRODUCT INVENTORY
Product monitoring/ tracking as it happens
QUARTERLY EARNINGS
Vendor reported vs own database
SECURITIES
Validation and update of clients, vendor reported information
SALES & BRAND MANGEMENT SUPPORT
Ensure brand elements (e.g. logos and packaging) are consistent and updated across all mediums and regulations; developing artworks
MEDIA EFFECTIVENESS ANALYSIS
Analysis of Ads in websites and its impac
QUALITY RESEARCH
Mining of opportunities from Government portals
REPORTING & MONITORING
Daily, Weekly, Monthly
FINANCE AND ACCOUNTING
ACCOUNTING/ BOOKKEEPING
Processing of accounts, payable receivables, expense report processing, payroll & pay checks
ACCOUNT MANAGEMENT
Preparation of summarized and detailed reports based on key performance indicators
STATUTORY REPORTING & COMPLIANCE
Period-end reporting (monthly, quarterly), computes Federal and State taxes
SPECIALIZED BUSINESS PROCESS SOLUTIONS
(INSURANCE/ HEALTHCARE)
DATA PROCESSING & MANAGEMENT
Data Collection and Processing
Integrated Data Modeling
Insights, Reports & Dashboards
POLICY SERVICES
New Business
Reinstatements
Endorsements
Cancellations
Declined Applications
UNDERWRITING
Phone Interviews
Application Evaluation
Compliance & Pricing Review
Document Audit
CLAIMS PROCESSING & MANAGEMENT
Assessment & Evaluation
Payments & Processing
Claims Record Transcription & Call Entry Handling
FINANCE & ACCOUNTING
General Accounting – A/P, A/R
Cost Accounting
Management Accounting
Statutory & Compliance
Finance Reconciliation
CALL CENTER SERVICES
Phone Interviews
Application Evaluation
Compliance & Pricing Review
Document Audit
Case Study
Top US Insurance Firm Gains 288% Increase in New Business Processed Via Managed Offshore Support Model
Challenges in processing high volume transactional processes, lack of audit and account reconciliation processes, plus conflicting business rules between IT and Finance made an insurance firm turn to Seven Seven for specialized business process solutions – resulting to a seamless and enhanced processes that exceeded expectations across sales, efficiency, productivity, and customer experience.
A CASE STUDY ON A TOP US INSURANCE FIRM THAT GAINS 288% INCREASE IN NEW BUSINESS PROCESSED VIA MANAGED OFFSHORE SUPPORT MODEL
Specialized Business
Process Solutions (Insurance)
PAIN POINTS
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High volume of transactional processes due to company’s expansion
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Lack of audit and account reconciliation processes
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Conflicting business rules between IT and Finance
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Running an internal back office support model was time-consuming and resource-intensive
WHAT WE DID
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Seamless integration of the managed offshore support team to the clients onshore team
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Collaborated with the client for process improvement initiatives
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Managed and completely eliminated backlogs through well defined processes
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Reduced volume of administrative and clerical tasks which allowed onshore client resources to focus on core issues and processes
VALUE REALIZED
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45% reduction in the usual processing time
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Processed applications for new business was increased by 288%
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A 300% increase in claims processed
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6 years’ worth of backlog for accounts reconciliation was 100% resolved within the first 6 months of engagement
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